Shipping & Returns
1. Shipping costs
The products purchased on this website are shipped through a carrier to the address provided by the customer himself. The shipping costs depend on the delivery destination and on the order amount. More details follow:
SHIPPING TO BE PAID BY CUSTOMER
ITALY & OTHER COUNTRIES
5,00€ for orders below 100€
For orders above 100€
SWITZERLAND: We are not shipping to Switzerland at the moment. This country will be added soon.
2. Returns for final customers
Should an item not meet your expectations, you can return it within 14 days together with the completed withdrawal form (included in the package).
For a return, place the item, in its original condition with all tags still attached, in a package for sending. Please complete the form and indicate the reason for the return so that we can continue to optimise the service for you.
Exchange: An exchange can be made only for the same item in a different size. Please indicate the new size in the table. If your chosen replacement size is not in stock, you will automatically be refunded.
You will be refunded the value of the returned items. The refund will be issued using the payment method you selected for the order. For instance, if you paid by credit card, we will refund the amount to your credit card.
RB-More SRL / GmbH accepts product returns with refunding or goods substitution request from final customers only if these do not present any sign of usage and if all labels and hangtags are on the original position.
Products to be returned have to be sent to:
Re-Bello Online Shop
Confezioni Tiziana di Ferronato Mario & C.SNC
Via Piave 56F
35019 Tombolo PD
Please note that in case of return, you have to pay the shipping fees. You can use a carrier of your selection or ask RE-BELLO / RB More SRL to organize everything. In this case send a return request with attached the withdrawal form to the following e-mail address: email@example.com
In order to ensure a perfect service, tell us the withdrawal address, the available timing and a phone number.
Shall RE-BELLO set-up your return, you will be charged 5€ (the amount will be deducted from you refund).
In case the product has a defect you have 60 days to return the product. In this case RB-More SRL / GmbH will sustain the shipping costs.
Check also our full terms and conditions for more info on your right of withdrawal.